Supporting multiple cognitive processing styles using tailored support systems

Tuan Q. Tran, Karen M. Feigh, Amy R. Pritchett

Research output: Chapter in Book/Report/Conference proceedingConference contribution

Abstract

According to theories of cognitive processing style or cognitive control mode, human performance is more effective when an individual's cognitive state (e.g., intuition/scramble vs. deliberate/strategic) matches his/her ecological constraints or context (e.g., utilize intuition to strive for a "good-enough" response instead of deliberating for the "best" response under high time pressure). Ill-mapping between cognitive state and ecolgoical constraints are believed to lead to degraded task performance. Consequently, incorporating support systems which are designed to specifically address multiple cognitive and functional states e.g., high workload, stress, boredom, and initiate appropriate mitigation strategies (e.g., reduce information load) is essential to reduce plant risk. Utilizing the concept of Cognitive Control Models, this paper will discuss the importance of tailoring support systems to match an operator's cognitive state, and will further discuss the importance of these ecological constraints in selecting and implementing mitigation strategies for safe and effective system performance. An example from the nuclear power plant industry illustrating how a support system might be tailored to support different cognitive states is included.

Original languageEnglish (US)
Title of host publicationJoint 8th IEEE HFPP Conference on Human Factor and Power Plants and 13th HPRCT Annual Workshop on Human Performance, Root Cause, Trending, Operating Experience, Self Assessment
Pages189-194
Number of pages6
DOIs
StatePublished - 2007
EventJoint 8th IEEE HFPP Conference on Human Factor and Power Plants and 13th HPRCT Annual Workshop on Human Performance, Root Cause, Trending, Operating Experience, Self Assessment - Monterey, CA, United States
Duration: Aug 26 2007Aug 31 2007

Publication series

NameIEEE Conference on Human Factors and Power Plants

Other

OtherJoint 8th IEEE HFPP Conference on Human Factor and Power Plants and 13th HPRCT Annual Workshop on Human Performance, Root Cause, Trending, Operating Experience, Self Assessment
CountryUnited States
CityMonterey, CA
Period8/26/078/31/07

All Science Journal Classification (ASJC) codes

  • Electrical and Electronic Engineering

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