Team cognition and external representations

A framework and propositions for supporting collaborative problem solving

Michael A. Rosen, Eduardo Salas, Stephen M. Fiore, Davin Pavlas, Heather C. Lum

Research output: Chapter in Book/Report/Conference proceedingConference contribution

2 Citations (Scopus)

Abstract

Teams are increasingly asked to solve complex and novel problems. From a broad range of domains such as the military, healthcare, and industry, difficult problems requiring the adaptation of a diverse set of expertise to one-of-a-kind situations are becoming more commonplace. These types of performance contexts require collaborative problem solving; however, the bulk of research on teamwork has dealt with behavioral coordination in routine tasks. This leaves a gap in the theory available for guiding design and training interventions to support collaborative problem solving, or knowledge-work, in teams. This paper addresses this gap by 1) providing a review of relevant theoretical issues, specifically the team cognition and externalized cognition literature, 2) advancing a theoretical framework and propositions rooted in this literature that relate the role of group process and external representations of problem spaces on problem solving outcomes, and 3) discussing future directions for testing, applying, and refining this model.

Original languageEnglish (US)
Title of host publication53rd Human Factors and Ergonomics Society Annual Meeting 2009, HFES 2009
Pages1295-1299
Number of pages5
Volume2
StatePublished - Dec 1 2009
Event53rd Human Factors and Ergonomics Society Annual Meeting 2009, HFES 2009 - San Antonio, TX, United States
Duration: Oct 19 2009Oct 23 2009

Other

Other53rd Human Factors and Ergonomics Society Annual Meeting 2009, HFES 2009
CountryUnited States
CitySan Antonio, TX
Period10/19/0910/23/09

Fingerprint

cognition
teamwork
Refining
expertise
Military
industry
Testing
performance
Industry
Group
literature

All Science Journal Classification (ASJC) codes

  • Human Factors and Ergonomics

Cite this

Rosen, M. A., Salas, E., Fiore, S. M., Pavlas, D., & Lum, H. C. (2009). Team cognition and external representations: A framework and propositions for supporting collaborative problem solving. In 53rd Human Factors and Ergonomics Society Annual Meeting 2009, HFES 2009 (Vol. 2, pp. 1295-1299)
Rosen, Michael A. ; Salas, Eduardo ; Fiore, Stephen M. ; Pavlas, Davin ; Lum, Heather C. / Team cognition and external representations : A framework and propositions for supporting collaborative problem solving. 53rd Human Factors and Ergonomics Society Annual Meeting 2009, HFES 2009. Vol. 2 2009. pp. 1295-1299
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Rosen, MA, Salas, E, Fiore, SM, Pavlas, D & Lum, HC 2009, Team cognition and external representations: A framework and propositions for supporting collaborative problem solving. in 53rd Human Factors and Ergonomics Society Annual Meeting 2009, HFES 2009. vol. 2, pp. 1295-1299, 53rd Human Factors and Ergonomics Society Annual Meeting 2009, HFES 2009, San Antonio, TX, United States, 10/19/09.

Team cognition and external representations : A framework and propositions for supporting collaborative problem solving. / Rosen, Michael A.; Salas, Eduardo; Fiore, Stephen M.; Pavlas, Davin; Lum, Heather C.

53rd Human Factors and Ergonomics Society Annual Meeting 2009, HFES 2009. Vol. 2 2009. p. 1295-1299.

Research output: Chapter in Book/Report/Conference proceedingConference contribution

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Rosen MA, Salas E, Fiore SM, Pavlas D, Lum HC. Team cognition and external representations: A framework and propositions for supporting collaborative problem solving. In 53rd Human Factors and Ergonomics Society Annual Meeting 2009, HFES 2009. Vol. 2. 2009. p. 1295-1299