Team cognition and external representations: A framework and propositions for supporting collaborative problem solving

Michael A. Rosen, Eduardo Salas, Stephen M. Fiore, Davin Pavlas, Heather C. Lum

Research output: Chapter in Book/Report/Conference proceedingConference contribution

3 Scopus citations

Abstract

Teams are increasingly asked to solve complex and novel problems. From a broad range of domains such as the military, healthcare, and industry, difficult problems requiring the adaptation of a diverse set of expertise to one-of-a-kind situations are becoming more commonplace. These types of performance contexts require collaborative problem solving; however, the bulk of research on teamwork has dealt with behavioral coordination in routine tasks. This leaves a gap in the theory available for guiding design and training interventions to support collaborative problem solving, or knowledge-work, in teams. This paper addresses this gap by 1) providing a review of relevant theoretical issues, specifically the team cognition and externalized cognition literature, 2) advancing a theoretical framework and propositions rooted in this literature that relate the role of group process and external representations of problem spaces on problem solving outcomes, and 3) discussing future directions for testing, applying, and refining this model.

Original languageEnglish (US)
Title of host publication53rd Human Factors and Ergonomics Society Annual Meeting 2009, HFES 2009
PublisherHuman Factors an Ergonomics Society Inc.
Pages1295-1299
Number of pages5
ISBN (Print)9781615676231
DOIs
StatePublished - 2009
Event53rd Human Factors and Ergonomics Society Annual Meeting 2009, HFES 2009 - San Antonio, TX, United States
Duration: Oct 19 2009Oct 23 2009

Publication series

NameProceedings of the Human Factors and Ergonomics Society
Volume2
ISSN (Print)1071-1813

Other

Other53rd Human Factors and Ergonomics Society Annual Meeting 2009, HFES 2009
CountryUnited States
CitySan Antonio, TX
Period10/19/0910/23/09

All Science Journal Classification (ASJC) codes

  • Human Factors and Ergonomics

Fingerprint Dive into the research topics of 'Team cognition and external representations: A framework and propositions for supporting collaborative problem solving'. Together they form a unique fingerprint.

  • Cite this

    Rosen, M. A., Salas, E., Fiore, S. M., Pavlas, D., & Lum, H. C. (2009). Team cognition and external representations: A framework and propositions for supporting collaborative problem solving. In 53rd Human Factors and Ergonomics Society Annual Meeting 2009, HFES 2009 (pp. 1295-1299). (Proceedings of the Human Factors and Ergonomics Society; Vol. 2). Human Factors an Ergonomics Society Inc.. https://doi.org/10.1518/107118109x12524443347111