Team performance in real and virtual worlds: The perceived value of Second Life

Nathaniel J. McNeese, Mark S. Pfaff, Gerald M. Santoro, Michael D. McNeese

Research output: Chapter in Book/Report/Conference proceedingConference contribution

4 Citations (Scopus)

Abstract

Various studies in the team cognition literature suggest the primacy of face-to-face interaction over various forms of electronically-mediated communication. Theories supporting distributed cognition and anchored perception indicate that select forms of communication media may create impoverished shared mental models that fail to transfer understanding across team members. Of particular interest in this study is the perceived value of a new virtual communication medium, Second Life, as compared to face-to-face or auditory teleconferencing in a team task. Team members perceived the face-to-face modality to better aid the team than Second Life or the auditory teleconferencing mode, yet the results show an experience-based bias toward face-to-face interaction. Team success was rated worst for the auditory condition. Discussion of these results are developed in terms of their impact on theory, practice, and applications. Additional data analyses are suggested that will yield in-depth understanding of Jasper team performance.

Original languageEnglish (US)
Title of host publication52nd Human Factors and Ergonomics Society Annual Meeting, HFES 2008
Pages1435-1439
Number of pages5
StatePublished - Dec 1 2008
Event52nd Human Factors and Ergonomics Society Annual Meeting, HFES 2008 - New York, NY, United States
Duration: Sep 22 2008Sep 26 2008

Publication series

NameProceedings of the Human Factors and Ergonomics Society
Volume3
ISSN (Print)1071-1813

Other

Other52nd Human Factors and Ergonomics Society Annual Meeting, HFES 2008
CountryUnited States
CityNew York, NY
Period9/22/089/26/08

Fingerprint

Teleconferencing
Communication
performance
Values
cognition
communication medium
communication media
theory-practice
interaction
communication
trend
experience

All Science Journal Classification (ASJC) codes

  • Human Factors and Ergonomics

Cite this

McNeese, N. J., Pfaff, M. S., Santoro, G. M., & McNeese, M. D. (2008). Team performance in real and virtual worlds: The perceived value of Second Life. In 52nd Human Factors and Ergonomics Society Annual Meeting, HFES 2008 (pp. 1435-1439). (Proceedings of the Human Factors and Ergonomics Society; Vol. 3).
McNeese, Nathaniel J. ; Pfaff, Mark S. ; Santoro, Gerald M. ; McNeese, Michael D. / Team performance in real and virtual worlds : The perceived value of Second Life. 52nd Human Factors and Ergonomics Society Annual Meeting, HFES 2008. 2008. pp. 1435-1439 (Proceedings of the Human Factors and Ergonomics Society).
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McNeese, NJ, Pfaff, MS, Santoro, GM & McNeese, MD 2008, Team performance in real and virtual worlds: The perceived value of Second Life. in 52nd Human Factors and Ergonomics Society Annual Meeting, HFES 2008. Proceedings of the Human Factors and Ergonomics Society, vol. 3, pp. 1435-1439, 52nd Human Factors and Ergonomics Society Annual Meeting, HFES 2008, New York, NY, United States, 9/22/08.

Team performance in real and virtual worlds : The perceived value of Second Life. / McNeese, Nathaniel J.; Pfaff, Mark S.; Santoro, Gerald M.; McNeese, Michael D.

52nd Human Factors and Ergonomics Society Annual Meeting, HFES 2008. 2008. p. 1435-1439 (Proceedings of the Human Factors and Ergonomics Society; Vol. 3).

Research output: Chapter in Book/Report/Conference proceedingConference contribution

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McNeese NJ, Pfaff MS, Santoro GM, McNeese MD. Team performance in real and virtual worlds: The perceived value of Second Life. In 52nd Human Factors and Ergonomics Society Annual Meeting, HFES 2008. 2008. p. 1435-1439. (Proceedings of the Human Factors and Ergonomics Society).