This study develops the hospitality industry culture profile, an instrument to assess organizational culture and individual values in hospitality organizations. An eight-factor structure of hospitality culture is identified. The effects of organizational culture, individual values, and the fit between the two (person-organization fit) on employees' job satisfaction and behavioral intentions are assessed. Person-organization fit is shown to explain significant outcome variance. Implications are considered for assessing and enhancing person-organization fit in hospitality organizations.
All Science Journal Classification (ASJC) codes
- Tourism, Leisure and Hospitality Management
- Strategy and Management