The Measurement of Team Mental Models: We Have No Shared Schema

Susan Mohammed, Richard Klimoski, Joan R. Rentsch

Research output: Contribution to journalArticle

266 Scopus citations

Abstract

This article seeks to promote the advancement of empirical research on team mental models by (a) highlighting the conceptual work that must precede the selection of any measurement tool, (b) delineating measurement standards for group-level cognitions, and(c) evaluating a set of techniquesformeasuring team mental models. Pathfinder, multidimensional scaling, interactively elicited cognitive mapping, and text-based cognitive mapping are critiqued and compared according to their treatment of content and structure, as well as their psychometric properties. We conclude that these four techniques hold promise for measuring team mental models and illustrate the variability in measurement options. However, careful attention to the research question and research context must precede the selection of any measurement tool.

Original languageEnglish (US)
Pages (from-to)123-165
Number of pages43
JournalOrganizational Research Methods
Volume3
Issue number2
DOIs
StatePublished - Apr 2000

All Science Journal Classification (ASJC) codes

  • Decision Sciences(all)
  • Strategy and Management
  • Management of Technology and Innovation

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