The ombudsman: Who's at fawlt at fawlty towers? Commentaries on the citation dilemma

Research output: Contribution to journalReview articlepeer-review

3 Scopus citations
Original languageEnglish (US)
Pages (from-to)123-124
Number of pages2
JournalInterfaces
Volume38
Issue number2
DOIs
StatePublished - Mar 2008

All Science Journal Classification (ASJC) codes

  • Strategy and Management
  • Management Science and Operations Research
  • Management of Technology and Innovation

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