The relationship among leader-member exchange, perceived organizational support, and trust in hotel organizations

Sookyung Kim, John W. O'Neill, Seung Eon Jeong

Research output: Contribution to journalArticle

8 Citations (Scopus)

Abstract

Based on an empirical study of 269 hotel employees in Korea, this research examines the hypotheses that the interaction with leader-member exchange (LMX) and perceived organizational support (POS) has an effect on trust in organization (TIO) and that POS affects organizational commitment (OC), through TIO as a mediator variable. The results of this study support both hypotheses. Managerial implications were also discussed.

Original languageEnglish (US)
Pages (from-to)59-70
Number of pages12
JournalJournal of Human Resources in Hospitality and Tourism
Volume3
Issue number1
DOIs
StatePublished - Sep 30 2004

Fingerprint

Organizational trust
Hotels
Perceived organizational support
Leader-member exchange
Empirical study
Mediator
Korea
Interaction
Hotel employees
Organizational commitment
effect

All Science Journal Classification (ASJC) codes

  • Tourism, Leisure and Hospitality Management
  • Organizational Behavior and Human Resource Management

Cite this

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The relationship among leader-member exchange, perceived organizational support, and trust in hotel organizations. / Kim, Sookyung; O'Neill, John W.; Jeong, Seung Eon.

In: Journal of Human Resources in Hospitality and Tourism, Vol. 3, No. 1, 30.09.2004, p. 59-70.

Research output: Contribution to journalArticle

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