The relationship among leader-member exchange, perceived organizational support, and trust in hotel organizations

Sookyung Kim, John W. O’Neill, Seung Eon Jeong

Research output: Contribution to journalArticle

8 Scopus citations

Abstract

Based on an empirical study of 269 hotel employees in Korea, this research examines the hypotheses that the interaction with leader-member exchange (LMX) and perceived organizational support (POS) has an effect on trust in organization (TIO) and that POS affects organizational commitment (OC), through TIO as a mediator variable. The results of this study support both hypotheses. Managerial implications were also discussed.

Original languageEnglish (US)
Pages (from-to)59-70
Number of pages12
JournalJournal of Human Resources in Hospitality and Tourism
Volume3
Issue number1
DOIs
StatePublished - Sep 30 2004

All Science Journal Classification (ASJC) codes

  • Tourism, Leisure and Hospitality Management
  • Organizational Behavior and Human Resource Management

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