The source of the story: Evaluating the credibility of crisis information sources

Tristan Endsley, Yu Wu, James Reep

Research output: Chapter in Book/Report/Conference proceedingConference contribution

7 Scopus citations

Abstract

In a highly connected world, information coming from different media sources and social relationships are more quickly disseminated than ever before. Natural disasters such as Typhoon Haiyan capture attention globally. Investigations of how people respond to the credibility of different sources have implications for policy making and information systems design. In this paper, we studied how different factors (strength of social ties and sources of crisis information) affect perception of credibility of crisis information about natural disasters. Our analysis and findings indicate that for crisis information about natural disasters, people tend to trust traditional media channels, such as printed news, and televised news. The type of social tie also influences the perceived credibility of the crisis information.

Original languageEnglish (US)
Title of host publicationISCRAM 2014 Conference Proceedings - 11th International Conference on Information Systems for Crisis Response and Management
PublisherThe Pennsylvania State University
Pages160-164
Number of pages5
ISBN (Print)9780692211946
StatePublished - 2014
Event11th International Conference on Information Systems for Crisis Response and Management, ISCRAM 2014 - University Park, PA, United States
Duration: May 1 2014May 1 2014

Publication series

NameISCRAM 2014 Conference Proceedings - 11th International Conference on Information Systems for Crisis Response and Management

Other

Other11th International Conference on Information Systems for Crisis Response and Management, ISCRAM 2014
CountryUnited States
CityUniversity Park, PA
Period5/1/145/1/14

All Science Journal Classification (ASJC) codes

  • Information Systems

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