The tension between expectations of availability and the reality of availability in hybrid teams: A reflection by a hybrid team of academic practitioners

Rosalie Ocker, Haiyan Huang, Eileen Trauth, Sandeep Purao

Research output: Chapter in Book/Report/Conference proceedingConference contribution

1 Scopus citations

Abstract

The demands of the global world increasingly dictate that people travel in order to conduct work. Oftentimes, this means that team members are neither strictly here nor there. Teams such as these are hybrids, where members alternate between co-located and distributed contexts. The pervasive nature of information and communication technologies, however, continues to impose an expectation of availability on the team members even as they travel. In this paper, we take a reflexive research stance to inform our understanding of the complexities of accomplishing knowledge work within a hybrid team configuration. An illustrative case highlights issues and outcomes associated with member availability that arose during the writing of a research paper. Categorical reasons for member unavailability are identified and contrasted with the expectation of availability. We suggest that the issues and conflict we experienced may be traced to the ambiguous nature of the task and the early project phase requiring problem for mulation.

Original languageEnglish (US)
Title of host publicationVirtuality and Virtualization
Subtitle of host publicationProceedings of the International Federation of Information Processing Working Groups 8.2 on Information Systems and Organizations and 9.5 on Virtuality and Society
EditorsKevin Crowston, Sandra Sieber, Eleanor Wynn
Pages119-131
Number of pages13
DOIs
StatePublished - Oct 15 2007

Publication series

NameIFIP International Federation for Information Processing
Volume236
ISSN (Print)1571-5736

All Science Journal Classification (ASJC) codes

  • Information Systems and Management

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    Ocker, R., Huang, H., Trauth, E., & Purao, S. (2007). The tension between expectations of availability and the reality of availability in hybrid teams: A reflection by a hybrid team of academic practitioners. In K. Crowston, S. Sieber, & E. Wynn (Eds.), Virtuality and Virtualization: Proceedings of the International Federation of Information Processing Working Groups 8.2 on Information Systems and Organizations and 9.5 on Virtuality and Society (pp. 119-131). (IFIP International Federation for Information Processing; Vol. 236). https://doi.org/10.1007/978-0-387-73025-7_10