This email could save your life: Introducing the task of email subject line generation

Rui Zhang, Joel Tetreault

Research output: Chapter in Book/Report/Conference proceedingConference contribution

2 Scopus citations

Abstract

Given the overwhelming number of emails, an effective subject line becomes essential to better inform the recipient of the email's content. In this paper, we propose and study the task of email subject line generation: automatically generating an email subject line from the email body. We create the first dataset for this task and find that email subject line generation favor extremely abstractive summary which differentiates it from news headline generation or news single document summarization. We then develop a novel deep learning method and compare it to several baselines as well as recent state-of-the-art text summarization systems. We also investigate the efficacy of several automatic metrics based on correlations with human judgments and propose a new automatic evaluation metric. Our system outperforms competitive baselines given both automatic and human evaluations. To our knowledge, this is the first work to tackle the problem of effective email subject line generation.

Original languageEnglish (US)
Title of host publicationACL 2019 - 57th Annual Meeting of the Association for Computational Linguistics, Proceedings of the Conference
PublisherAssociation for Computational Linguistics (ACL)
Pages446-456
Number of pages11
ISBN (Electronic)9781950737482
StatePublished - 2020
Event57th Annual Meeting of the Association for Computational Linguistics, ACL 2019 - Florence, Italy
Duration: Jul 28 2019Aug 2 2019

Publication series

NameACL 2019 - 57th Annual Meeting of the Association for Computational Linguistics, Proceedings of the Conference

Conference

Conference57th Annual Meeting of the Association for Computational Linguistics, ACL 2019
CountryItaly
CityFlorence
Period7/28/198/2/19

All Science Journal Classification (ASJC) codes

  • Language and Linguistics
  • Computer Science(all)
  • Linguistics and Language

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