Toward achieving universal usability for older adults through multimodal feedback

V. Kathlene Emery, Paula J. Edwards, Julie A. Jacko, Kevin P. Moloney, Leon Barnard, Thitima Kongnakorn, François Sainfort, Ingrid U. Scott

Research output: Chapter in Book/Report/Conference proceedingConference contribution

27 Scopus citations

Abstract

This experiment examines the effect of combinations of feedback (auditory, haptic, and/or visual) on the performance of older adults completing a drag-and-drop computer task. Participants completed a series of drag-and-drop tasks under each of seven feedback conditions (3 unimodal, 3 bimodal, 1 trimodal). Performance was assessed using measures of efficiency and accuracy. For analyses of results, participants were grouped based on their level of computer experience. All users performed well under auditory-haptic bimodal feedback and experienced users responded well to all multimodal feedback. Based on performance benefits for older adults seen in this experiment, future research should extend investigations to effectively integrate multimodal feedback into GUI interfaces in order to improve usability for this growing and diverse user group.

Original languageEnglish (US)
Title of host publicationProceedings of the 2003 Conference on Universal Usability, CCU 2003
PublisherAssociation for Computing Machinery (ACM)
Pages46-53
Number of pages8
ISBN (Print)158113701X, 9781581137019
DOIs
StatePublished - 2003
EventProceedings of the 2003 Conference on Universal Usability, CCU 2003 - Vancouver, BC, Canada
Duration: Nov 10 2003Nov 11 2003

Publication series

NameProceedings of the 2003 Conference on Universal Usability, CCU 2003

Other

OtherProceedings of the 2003 Conference on Universal Usability, CCU 2003
CountryCanada
CityVancouver, BC
Period11/10/0311/11/03

All Science Journal Classification (ASJC) codes

  • Engineering(all)

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