Training effectiveness. Accounting for individual characteristics and the work environment

J. Bruce Tracey, Michael J. Tews

Research output: Contribution to journalArticlepeer-review

41 Scopus citations

Abstract

To ensure the effectiveness of training programs, hospitality managers should look beyond the usual factors (needs analysis, program design, and implementation). In addition, managers must examine such external matters as the work environment and the characteristics of the trainees themselves.

Original languageEnglish (US)
Pages (from-to)36-42
Number of pages7
JournalCornell Hotel and Restaurant Administration Quarterly
Volume36
Issue number6
DOIs
StatePublished - Dec 1995

All Science Journal Classification (ASJC) codes

  • Tourism, Leisure and Hospitality Management

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