Transforming health care: Empowering therapeutic communities through technology-enhanced narratives

Kelly Tian, Pookie Sautter, Derek Fisher, Sarah Fischbach, Cuauhtemoc Luna-Nevarez, Kevin Boberg, Jim Kroger, Richard Justin Vann

Research output: Contribution to journalArticle

32 Citations (Scopus)

Abstract

Health technology innovations continue to revolutionize health care delivery but simultaneously challenge the design of services that do not marginalize human participation in the creation of value in the health care delivery process. This research recruited persons living with chronic disease to collaborate in developing information communication technologies (ICTs) conceived as a virtual reality game and web-compatible graphic novel intended to function as entertaining health education aids. The findings revealed a transformative potential for ICTs far beyond original expectations. The participants envisioned ICTs that integrate data from biophysical monitoring devices with personal narratives toward creating social platforms that empathically share a common and clear understanding of the physical, emotional, and sociocultural realities of living with chronic disease. Consistent with cultural trauma theory, the research conclusions focus on realizing the power of technology-enhanced narratives to build collaborative therapeutic communities and to provide impetus for affecting social change and action in health care systems.

Original languageEnglish (US)
Pages (from-to)237-260
Number of pages24
JournalJournal of Consumer Research
Volume41
Issue number2
DOIs
StatePublished - Jan 1 2014

Fingerprint

therapeutic community
communication technology
information technology
health care
narrative
Disease
virtual reality
health promotion
trauma
social change
monitoring
innovation
participation
human being
health
Therapeutics
Healthcare
Communication Technologies
Information communication technology
Chronic Disease

All Science Journal Classification (ASJC) codes

  • Business and International Management
  • Anthropology
  • Arts and Humanities (miscellaneous)
  • Economics and Econometrics
  • Marketing

Cite this

Tian, Kelly ; Sautter, Pookie ; Fisher, Derek ; Fischbach, Sarah ; Luna-Nevarez, Cuauhtemoc ; Boberg, Kevin ; Kroger, Jim ; Vann, Richard Justin. / Transforming health care : Empowering therapeutic communities through technology-enhanced narratives. In: Journal of Consumer Research. 2014 ; Vol. 41, No. 2. pp. 237-260.
@article{fcf65dd62ea148acbe57c807f35a9034,
title = "Transforming health care: Empowering therapeutic communities through technology-enhanced narratives",
abstract = "Health technology innovations continue to revolutionize health care delivery but simultaneously challenge the design of services that do not marginalize human participation in the creation of value in the health care delivery process. This research recruited persons living with chronic disease to collaborate in developing information communication technologies (ICTs) conceived as a virtual reality game and web-compatible graphic novel intended to function as entertaining health education aids. The findings revealed a transformative potential for ICTs far beyond original expectations. The participants envisioned ICTs that integrate data from biophysical monitoring devices with personal narratives toward creating social platforms that empathically share a common and clear understanding of the physical, emotional, and sociocultural realities of living with chronic disease. Consistent with cultural trauma theory, the research conclusions focus on realizing the power of technology-enhanced narratives to build collaborative therapeutic communities and to provide impetus for affecting social change and action in health care systems.",
author = "Kelly Tian and Pookie Sautter and Derek Fisher and Sarah Fischbach and Cuauhtemoc Luna-Nevarez and Kevin Boberg and Jim Kroger and Vann, {Richard Justin}",
year = "2014",
month = "1",
day = "1",
doi = "10.1086/676311",
language = "English (US)",
volume = "41",
pages = "237--260",
journal = "Journal of Consumer Research",
issn = "0093-5301",
publisher = "University of Chicago",
number = "2",

}

Tian, K, Sautter, P, Fisher, D, Fischbach, S, Luna-Nevarez, C, Boberg, K, Kroger, J & Vann, RJ 2014, 'Transforming health care: Empowering therapeutic communities through technology-enhanced narratives', Journal of Consumer Research, vol. 41, no. 2, pp. 237-260. https://doi.org/10.1086/676311

Transforming health care : Empowering therapeutic communities through technology-enhanced narratives. / Tian, Kelly; Sautter, Pookie; Fisher, Derek; Fischbach, Sarah; Luna-Nevarez, Cuauhtemoc; Boberg, Kevin; Kroger, Jim; Vann, Richard Justin.

In: Journal of Consumer Research, Vol. 41, No. 2, 01.01.2014, p. 237-260.

Research output: Contribution to journalArticle

TY - JOUR

T1 - Transforming health care

T2 - Empowering therapeutic communities through technology-enhanced narratives

AU - Tian, Kelly

AU - Sautter, Pookie

AU - Fisher, Derek

AU - Fischbach, Sarah

AU - Luna-Nevarez, Cuauhtemoc

AU - Boberg, Kevin

AU - Kroger, Jim

AU - Vann, Richard Justin

PY - 2014/1/1

Y1 - 2014/1/1

N2 - Health technology innovations continue to revolutionize health care delivery but simultaneously challenge the design of services that do not marginalize human participation in the creation of value in the health care delivery process. This research recruited persons living with chronic disease to collaborate in developing information communication technologies (ICTs) conceived as a virtual reality game and web-compatible graphic novel intended to function as entertaining health education aids. The findings revealed a transformative potential for ICTs far beyond original expectations. The participants envisioned ICTs that integrate data from biophysical monitoring devices with personal narratives toward creating social platforms that empathically share a common and clear understanding of the physical, emotional, and sociocultural realities of living with chronic disease. Consistent with cultural trauma theory, the research conclusions focus on realizing the power of technology-enhanced narratives to build collaborative therapeutic communities and to provide impetus for affecting social change and action in health care systems.

AB - Health technology innovations continue to revolutionize health care delivery but simultaneously challenge the design of services that do not marginalize human participation in the creation of value in the health care delivery process. This research recruited persons living with chronic disease to collaborate in developing information communication technologies (ICTs) conceived as a virtual reality game and web-compatible graphic novel intended to function as entertaining health education aids. The findings revealed a transformative potential for ICTs far beyond original expectations. The participants envisioned ICTs that integrate data from biophysical monitoring devices with personal narratives toward creating social platforms that empathically share a common and clear understanding of the physical, emotional, and sociocultural realities of living with chronic disease. Consistent with cultural trauma theory, the research conclusions focus on realizing the power of technology-enhanced narratives to build collaborative therapeutic communities and to provide impetus for affecting social change and action in health care systems.

UR - http://www.scopus.com/inward/record.url?scp=84904184718&partnerID=8YFLogxK

UR - http://www.scopus.com/inward/citedby.url?scp=84904184718&partnerID=8YFLogxK

U2 - 10.1086/676311

DO - 10.1086/676311

M3 - Article

AN - SCOPUS:84904184718

VL - 41

SP - 237

EP - 260

JO - Journal of Consumer Research

JF - Journal of Consumer Research

SN - 0093-5301

IS - 2

ER -