Turk-life in India

Neha Gupta, David Martin, Benjamin V. Hanrahan, Jacki O'Neill

Research output: Chapter in Book/Report/Conference proceedingConference contribution

56 Scopus citations

Abstract

Previous studies on Amazon Mechanical Turk (AMT), the most well-known marketplace for microtasks, show that the largest population of workers on AMT is U.S. based, while the second largest is based in India. In this paper, we present insights from an ethnographic study conducted in India to introduce some of these workers or 'Turkers' - who they are, how they work and what turking means to them. We examine the work they do to maintain their reputations and their work-life balance. In doing this, we illustrate how AMT's design practically impacts on turk-work. Understanding the 'lived work' of crowdwork is a valuable first step for technology design.

Original languageEnglish (US)
Title of host publicationGROUP 2014 - Proceedings of the 18th ACM International Conference on Supporting Group Work
PublisherAssociation for Computing Machinery
Pages1-11
Number of pages11
ISBN (Electronic)9781450330435
DOIs
StatePublished - Nov 9 2014
Event18th ACM International Conference on Supporting Group Work, GROUP 2014 - Sanibel Island, United States
Duration: Nov 9 2014Nov 12 2014

Publication series

NameProceedings of the International ACM SIGGROUP Conference on Supporting Group Work

Other

Other18th ACM International Conference on Supporting Group Work, GROUP 2014
CountryUnited States
CitySanibel Island
Period11/9/1411/12/14

All Science Journal Classification (ASJC) codes

  • Computer Science(all)

Cite this