Turnover among young adults in the hospitality industry: examining the impact of fun in the workplace and training climate

Michael J. Tews, Ankie Hoefnagels, Phillip M. Jolly, Kathryn Stafford

Research output: Contribution to journalArticlepeer-review

Abstract

Purpose: As a step toward more firmly establishing factors to promote retention among younger employees in the hospitality industry, this study aims to focuses on fun in the workplace (fun activities, manager support for fun and coworker socializing) and training climate (organizational support, manager support and job support) as potential antecedents of turnover in a European context. Design/methodology/approach: Logistic regression was used to analyze the impact of fun and training climate on turnover with a sample of 902 employees from Belgium, Germany and The Netherlands. Data on fun and training climate were obtained through surveys, which were paired with turnover data from organizational records. Findings: With respect to fun in the workplace, group-level manager support for fun and coworker socializing were significantly related to turnover, but not fun activities. With respect to training climate, individual-level job support was significantly related to turnover, but not organizational support and manager support. Research limitations/implications: As the data were obtained from employees from one organization, further research would be valuable with additional samples to substantiate the generalizability of the results. Practical implications: Given the challenge of turnover, organizations should foster informal aspects of fun in the workplace and learning opportunities to promote retention. Originality/value: The study examined the fun–turnover relationship in a context outside of the USA where previous fun–turnover research has been conducted, and it examined fun relative to training climate, which has not been studied heretofore. This study also investigated group- and individual-level effects of both fun and training climate on turnover.

Original languageEnglish (US)
Pages (from-to)245-261
Number of pages17
JournalEmployee Relations
Volume43
Issue number1
DOIs
StatePublished - Jul 24 2020

All Science Journal Classification (ASJC) codes

  • Industrial relations
  • Organizational Behavior and Human Resource Management

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