Understanding daily citizenship behaviors: A social comparison perspective

Jeffrey R. Spence, Lance Ferris, Douglas J. Brown, Daniel Heller

Research output: Contribution to journalArticle

38 Citations (Scopus)

Abstract

Research that has sought to understand why employees engage in organizational citizenship behaviors (OCB) has concentrated on between-person variables, typically ignoring intraindividual influences. Accordingly, we know much about who engages in OCB, in general, but know relatively little regarding under what circumstances people engage in OCB. By integrating social comparison with affective events and just-world theories, we propose and test a dynamic model wherein directional social comparisons are expected to have direct (automatic-motivational) and indirect (affective) intraindividual effects on OCB. The hypotheses were tested using multilevel modeling on 1076 observations from 99 participants that were collected via an interval-contingent experience sampling methodology. The results provide support for the hypotheses that social comparisons are related to OCB through positive affect and the direct effects of social comparisons on OCB are moderated by beliefs in a just world. Theoretical and practical implications are discussed.

Original languageEnglish (US)
Pages (from-to)547-571
Number of pages25
JournalJournal of Organizational Behavior
Volume32
Issue number4
DOIs
StatePublished - May 1 2011

Fingerprint

citizenship
Social comparison
Citizenship behavior
Organizational citizenship behavior
employee
human being
event
methodology
Research
experience

All Science Journal Classification (ASJC) codes

  • Applied Psychology
  • Sociology and Political Science
  • Psychology(all)
  • Organizational Behavior and Human Resource Management

Cite this

Spence, Jeffrey R. ; Ferris, Lance ; Brown, Douglas J. ; Heller, Daniel. / Understanding daily citizenship behaviors : A social comparison perspective. In: Journal of Organizational Behavior. 2011 ; Vol. 32, No. 4. pp. 547-571.
@article{701bee8aa391445689ef8d83375045af,
title = "Understanding daily citizenship behaviors: A social comparison perspective",
abstract = "Research that has sought to understand why employees engage in organizational citizenship behaviors (OCB) has concentrated on between-person variables, typically ignoring intraindividual influences. Accordingly, we know much about who engages in OCB, in general, but know relatively little regarding under what circumstances people engage in OCB. By integrating social comparison with affective events and just-world theories, we propose and test a dynamic model wherein directional social comparisons are expected to have direct (automatic-motivational) and indirect (affective) intraindividual effects on OCB. The hypotheses were tested using multilevel modeling on 1076 observations from 99 participants that were collected via an interval-contingent experience sampling methodology. The results provide support for the hypotheses that social comparisons are related to OCB through positive affect and the direct effects of social comparisons on OCB are moderated by beliefs in a just world. Theoretical and practical implications are discussed.",
author = "Spence, {Jeffrey R.} and Lance Ferris and Brown, {Douglas J.} and Daniel Heller",
year = "2011",
month = "5",
day = "1",
doi = "10.1002/job.738",
language = "English (US)",
volume = "32",
pages = "547--571",
journal = "Journal of Organizational Behavior",
issn = "0894-3796",
publisher = "John Wiley and Sons Ltd",
number = "4",

}

Understanding daily citizenship behaviors : A social comparison perspective. / Spence, Jeffrey R.; Ferris, Lance; Brown, Douglas J.; Heller, Daniel.

In: Journal of Organizational Behavior, Vol. 32, No. 4, 01.05.2011, p. 547-571.

Research output: Contribution to journalArticle

TY - JOUR

T1 - Understanding daily citizenship behaviors

T2 - A social comparison perspective

AU - Spence, Jeffrey R.

AU - Ferris, Lance

AU - Brown, Douglas J.

AU - Heller, Daniel

PY - 2011/5/1

Y1 - 2011/5/1

N2 - Research that has sought to understand why employees engage in organizational citizenship behaviors (OCB) has concentrated on between-person variables, typically ignoring intraindividual influences. Accordingly, we know much about who engages in OCB, in general, but know relatively little regarding under what circumstances people engage in OCB. By integrating social comparison with affective events and just-world theories, we propose and test a dynamic model wherein directional social comparisons are expected to have direct (automatic-motivational) and indirect (affective) intraindividual effects on OCB. The hypotheses were tested using multilevel modeling on 1076 observations from 99 participants that were collected via an interval-contingent experience sampling methodology. The results provide support for the hypotheses that social comparisons are related to OCB through positive affect and the direct effects of social comparisons on OCB are moderated by beliefs in a just world. Theoretical and practical implications are discussed.

AB - Research that has sought to understand why employees engage in organizational citizenship behaviors (OCB) has concentrated on between-person variables, typically ignoring intraindividual influences. Accordingly, we know much about who engages in OCB, in general, but know relatively little regarding under what circumstances people engage in OCB. By integrating social comparison with affective events and just-world theories, we propose and test a dynamic model wherein directional social comparisons are expected to have direct (automatic-motivational) and indirect (affective) intraindividual effects on OCB. The hypotheses were tested using multilevel modeling on 1076 observations from 99 participants that were collected via an interval-contingent experience sampling methodology. The results provide support for the hypotheses that social comparisons are related to OCB through positive affect and the direct effects of social comparisons on OCB are moderated by beliefs in a just world. Theoretical and practical implications are discussed.

UR - http://www.scopus.com/inward/record.url?scp=79954616713&partnerID=8YFLogxK

UR - http://www.scopus.com/inward/citedby.url?scp=79954616713&partnerID=8YFLogxK

U2 - 10.1002/job.738

DO - 10.1002/job.738

M3 - Article

AN - SCOPUS:79954616713

VL - 32

SP - 547

EP - 571

JO - Journal of Organizational Behavior

JF - Journal of Organizational Behavior

SN - 0894-3796

IS - 4

ER -