Understanding the utility of geospatial information in social media

Anthony C. Robinson, Alexander Savelyev, Scott Pezanowski, Alan Maceachren

Research output: Chapter in Book/Report/Conference proceedingConference contribution

8 Citations (Scopus)

Abstract

Crisis situations generate tens of millions of social media reports, many of which contain references to geographic features and locations. Contemporary systems are now capable of mining and visualizing these location references in social media reports, but we have yet to develop a deep understanding of what end-users will expect to do with this information when attempting to achieve situational awareness. To explore this problem, we have conducted a utility and usability analysis of SensePlace2, a geovisual analytics tool designed to explore geospatial information found in Tweets. Eight users completed a task analysis and survey study using SensePlace2. Our findings reveal user expectations and key paths for solving usability and utility issues to inform the design of future visual analytics systems that incorporate geographic information from social media.

Original languageEnglish (US)
Title of host publicationISCRAM 2013 Conference Proceedings - 10th International Conference on Information Systems for Crisis Response and Management
PublisherKarlsruher Institut fur Technologie (KIT)
Pages918-922
Number of pages5
ISBN (Print)9783923704804
StatePublished - Jan 1 2013
Event10th International Conference on Information Systems for Crisis Response and Management, ISCRAM 2013 - Baden-Baden, Germany
Duration: May 12 2013May 15 2013

Publication series

NameISCRAM 2013 Conference Proceedings - 10th International Conference on Information Systems for Crisis Response and Management

Other

Other10th International Conference on Information Systems for Crisis Response and Management, ISCRAM 2013
CountryGermany
CityBaden-Baden
Period5/12/135/15/13

All Science Journal Classification (ASJC) codes

  • Information Systems

Cite this

Robinson, A. C., Savelyev, A., Pezanowski, S., & Maceachren, A. (2013). Understanding the utility of geospatial information in social media. In ISCRAM 2013 Conference Proceedings - 10th International Conference on Information Systems for Crisis Response and Management (pp. 918-922). (ISCRAM 2013 Conference Proceedings - 10th International Conference on Information Systems for Crisis Response and Management). Karlsruher Institut fur Technologie (KIT).
Robinson, Anthony C. ; Savelyev, Alexander ; Pezanowski, Scott ; Maceachren, Alan. / Understanding the utility of geospatial information in social media. ISCRAM 2013 Conference Proceedings - 10th International Conference on Information Systems for Crisis Response and Management. Karlsruher Institut fur Technologie (KIT), 2013. pp. 918-922 (ISCRAM 2013 Conference Proceedings - 10th International Conference on Information Systems for Crisis Response and Management).
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Robinson, AC, Savelyev, A, Pezanowski, S & Maceachren, A 2013, Understanding the utility of geospatial information in social media. in ISCRAM 2013 Conference Proceedings - 10th International Conference on Information Systems for Crisis Response and Management. ISCRAM 2013 Conference Proceedings - 10th International Conference on Information Systems for Crisis Response and Management, Karlsruher Institut fur Technologie (KIT), pp. 918-922, 10th International Conference on Information Systems for Crisis Response and Management, ISCRAM 2013, Baden-Baden, Germany, 5/12/13.

Understanding the utility of geospatial information in social media. / Robinson, Anthony C.; Savelyev, Alexander; Pezanowski, Scott; Maceachren, Alan.

ISCRAM 2013 Conference Proceedings - 10th International Conference on Information Systems for Crisis Response and Management. Karlsruher Institut fur Technologie (KIT), 2013. p. 918-922 (ISCRAM 2013 Conference Proceedings - 10th International Conference on Information Systems for Crisis Response and Management).

Research output: Chapter in Book/Report/Conference proceedingConference contribution

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AB - Crisis situations generate tens of millions of social media reports, many of which contain references to geographic features and locations. Contemporary systems are now capable of mining and visualizing these location references in social media reports, but we have yet to develop a deep understanding of what end-users will expect to do with this information when attempting to achieve situational awareness. To explore this problem, we have conducted a utility and usability analysis of SensePlace2, a geovisual analytics tool designed to explore geospatial information found in Tweets. Eight users completed a task analysis and survey study using SensePlace2. Our findings reveal user expectations and key paths for solving usability and utility issues to inform the design of future visual analytics systems that incorporate geographic information from social media.

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Robinson AC, Savelyev A, Pezanowski S, Maceachren A. Understanding the utility of geospatial information in social media. In ISCRAM 2013 Conference Proceedings - 10th International Conference on Information Systems for Crisis Response and Management. Karlsruher Institut fur Technologie (KIT). 2013. p. 918-922. (ISCRAM 2013 Conference Proceedings - 10th International Conference on Information Systems for Crisis Response and Management).