Abstract
Many healthcare systems around the world are noted as fragmented, complex and low-quality, leaving patients and caregivers with no choice but to engage in “infrastructuring work” to make it function for them. However, the work patients do to construct their functioning health service systems often remain invisible, with very little resources and technologies available to assist them. This workshop aims to bring together researchers, health practitioners, and patients to examine, discuss, and brainstorm ways to re-envision our healthcare service systems from the perspective of patients and caregivers. We aim to unpack the types of work that patients and caregivers do to reconfigure, reconstruct and adapt the healthcare infrastructure, and to brainstorm design solutions that can provide better infrastructuring assistance to them.
| Original language | English (US) |
|---|---|
| Title of host publication | CHI EA 2019 - Extended Abstracts of the 2019 CHI Conference on Human Factors in Computing Systems |
| Publisher | Association for Computing Machinery |
| ISBN (Electronic) | 9781450359719 |
| DOIs | |
| State | Published - May 2 2019 |
| Event | 2019 CHI Conference on Human Factors in Computing Systems, CHI EA 2019 - Glasgow, United Kingdom Duration: May 4 2019 → May 9 2019 |
Publication series
| Name | Conference on Human Factors in Computing Systems - Proceedings |
|---|
Conference
| Conference | 2019 CHI Conference on Human Factors in Computing Systems, CHI EA 2019 |
|---|---|
| Country | United Kingdom |
| City | Glasgow |
| Period | 5/4/19 → 5/9/19 |
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All Science Journal Classification (ASJC) codes
- Software
- Human-Computer Interaction
- Computer Graphics and Computer-Aided Design
Cite this
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Unpacking the infrastructuring work of patients and caregivers around the world. / Chen, Yunan; Gui, Xinning; Bossen, Claus; Herskovic, Valeria; Verdezoto, Nervo; Ma, Xiaojuan; Bagalkot, Naveen; Ploderer, Bernd.
CHI EA 2019 - Extended Abstracts of the 2019 CHI Conference on Human Factors in Computing Systems. Association for Computing Machinery, 2019. 3299021 (Conference on Human Factors in Computing Systems - Proceedings).Research output: Chapter in Book/Report/Conference proceeding › Conference contribution
TY - GEN
T1 - Unpacking the infrastructuring work of patients and caregivers around the world
AU - Chen, Yunan
AU - Gui, Xinning
AU - Bossen, Claus
AU - Herskovic, Valeria
AU - Verdezoto, Nervo
AU - Ma, Xiaojuan
AU - Bagalkot, Naveen
AU - Ploderer, Bernd
PY - 2019/5/2
Y1 - 2019/5/2
N2 - Many healthcare systems around the world are noted as fragmented, complex and low-quality, leaving patients and caregivers with no choice but to engage in “infrastructuring work” to make it function for them. However, the work patients do to construct their functioning health service systems often remain invisible, with very little resources and technologies available to assist them. This workshop aims to bring together researchers, health practitioners, and patients to examine, discuss, and brainstorm ways to re-envision our healthcare service systems from the perspective of patients and caregivers. We aim to unpack the types of work that patients and caregivers do to reconfigure, reconstruct and adapt the healthcare infrastructure, and to brainstorm design solutions that can provide better infrastructuring assistance to them.
AB - Many healthcare systems around the world are noted as fragmented, complex and low-quality, leaving patients and caregivers with no choice but to engage in “infrastructuring work” to make it function for them. However, the work patients do to construct their functioning health service systems often remain invisible, with very little resources and technologies available to assist them. This workshop aims to bring together researchers, health practitioners, and patients to examine, discuss, and brainstorm ways to re-envision our healthcare service systems from the perspective of patients and caregivers. We aim to unpack the types of work that patients and caregivers do to reconfigure, reconstruct and adapt the healthcare infrastructure, and to brainstorm design solutions that can provide better infrastructuring assistance to them.
UR - http://www.scopus.com/inward/record.url?scp=85067285408&partnerID=8YFLogxK
UR - http://www.scopus.com/inward/citedby.url?scp=85067285408&partnerID=8YFLogxK
U2 - 10.1145/3290607.3299021
DO - 10.1145/3290607.3299021
M3 - Conference contribution
AN - SCOPUS:85067285408
T3 - Conference on Human Factors in Computing Systems - Proceedings
BT - CHI EA 2019 - Extended Abstracts of the 2019 CHI Conference on Human Factors in Computing Systems
PB - Association for Computing Machinery
ER -