TY - GEN
T1 - User disbelief in privacy paradox
T2 - 34th Annual CHI Conference on Human Factors in Computing Systems, CHI EA 2016
AU - Gambino, Andrew
AU - Kim, Jinyoung
AU - Sundar, S. Shyam
AU - Ge, Jun
AU - Rosson, Mary Beth
N1 - Publisher Copyright:
© 2016 Authors.
PY - 2016/5/7
Y1 - 2016/5/7
N2 - We conducted a series of in-depth focus groups wherein users provided rationales for their own online privacy behaviors. Our data suggest that individuals often take action with little thought or evaluation, even showing surprise when confronted with their own behaviors. Our analysis yielded a battery of cognitive heuristics, i.e., mental shortcuts/rules of thumb, that users seem to employ when they disclose or withhold information at the spur of the moment. A total of 4 positive heuristics (promoting disclosure) and 4 negative heuristics (inhibiting disclosure) were discovered. An understanding of these heuristics can be valuable for designing interfaces that promote secure and trustworthy computing.
AB - We conducted a series of in-depth focus groups wherein users provided rationales for their own online privacy behaviors. Our data suggest that individuals often take action with little thought or evaluation, even showing surprise when confronted with their own behaviors. Our analysis yielded a battery of cognitive heuristics, i.e., mental shortcuts/rules of thumb, that users seem to employ when they disclose or withhold information at the spur of the moment. A total of 4 positive heuristics (promoting disclosure) and 4 negative heuristics (inhibiting disclosure) were discovered. An understanding of these heuristics can be valuable for designing interfaces that promote secure and trustworthy computing.
UR - http://www.scopus.com/inward/record.url?scp=85014663210&partnerID=8YFLogxK
UR - http://www.scopus.com/inward/citedby.url?scp=85014663210&partnerID=8YFLogxK
U2 - 10.1145/2851581.2892413
DO - 10.1145/2851581.2892413
M3 - Conference contribution
AN - SCOPUS:85014663210
T3 - Conference on Human Factors in Computing Systems - Proceedings
SP - 2837
EP - 2843
BT - CHI EA 2016
PB - Association for Computing Machinery
Y2 - 7 May 2016 through 12 May 2016
ER -