Using and perceiving emoji in design peer feedback

Na Sun, Elise Lavoué, Chulakorn Aritajati, Aurélien Tabard, Mary Beth Rosson

Research output: Chapter in Book/Report/Conference proceedingConference contribution

2 Scopus citations

Abstract

Emoji are often used to express emotions or visually enrich text communications, but little is known about the impact of emoji in peer feedback. We conducted a qualitative study on emoji’s roles in peer feedback in a small group collaborative design activity; the activity was conducted entirely online as part of a distance education class. Using content analysis on the feedback peers provided, and thematic analysis on transcribed interviews, we analyzed how emoji are used and perceived in four types of design feedback. Our analysis suggests that emoji increase peers’ awareness of affective status, and are also used to mark minor cognitive feedback with a more personal flavor as part of document-based conversations. We found that emoji help to establish a general informality for peer feedback activities. We discuss the implications for the design of collaborative learning software that supports richer peer feedback.

Original languageEnglish (US)
Title of host publicationA Wide Lens
Subtitle of host publicationCombining Embodied, Enactive, Extended, and Embedded Learning in Collaborative Settings - 13th International Conference on Computer Supported Collaborative Learning, CSCL 2019 - Conference Proceedings
EditorsKristine Lund, Gerald P. Niccolai, Elise Lavoue, Cindy Hmelo-Silver, Gahgene Gweon, Michael Baker
PublisherInternational Society of the Learning Sciences (ISLS)
Pages296-303
Number of pages8
ISBN (Electronic)9781732467231
StatePublished - Jan 1 2019
Event13th International Conference on Computer Supported Collaborative Learning - A Wide Lens: Combining Embodied, Enactive, Extended, and Embedded Learning in Collaborative Settings, CSCL 2019 - Lyon, France
Duration: Jun 17 2019Jun 21 2019

Publication series

NameComputer-Supported Collaborative Learning Conference, CSCL
Volume1
ISSN (Print)1573-4552

Conference

Conference13th International Conference on Computer Supported Collaborative Learning - A Wide Lens: Combining Embodied, Enactive, Extended, and Embedded Learning in Collaborative Settings, CSCL 2019
CountryFrance
CityLyon
Period6/17/196/21/19

All Science Journal Classification (ASJC) codes

  • Human-Computer Interaction
  • Education

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    Sun, N., Lavoué, E., Aritajati, C., Tabard, A., & Beth Rosson, M. (2019). Using and perceiving emoji in design peer feedback. In K. Lund, G. P. Niccolai, E. Lavoue, C. Hmelo-Silver, G. Gweon, & M. Baker (Eds.), A Wide Lens: Combining Embodied, Enactive, Extended, and Embedded Learning in Collaborative Settings - 13th International Conference on Computer Supported Collaborative Learning, CSCL 2019 - Conference Proceedings (pp. 296-303). (Computer-Supported Collaborative Learning Conference, CSCL; Vol. 1). International Society of the Learning Sciences (ISLS).