Using information technology to improve downstream supply chain operations: A case study

John McLaughlin, Jaideep Motwani, Manu S. Madan, A. Gunasekaran

Research output: Contribution to journalArticlepeer-review

21 Scopus citations

Abstract

To succeed in today's global marketplace, organizations are looking at streamlining their supply chain through the successful deployment of information technology. This paper, by means of a case study, discusses how a manufacturing company implemented a transportation planning and optimization system to enhance their downstream supply chain operations. The application development framework is used to analyze the implementation process. The findings of this case study will benefit companies seeking to create a competitive advantage in the marketplace through advanced physical distribution capabilities.

Original languageEnglish (US)
Pages (from-to)69-80
Number of pages12
JournalBusiness Process Management Journal
Volume9
Issue number1
DOIs
StatePublished - Feb 1 2003

All Science Journal Classification (ASJC) codes

  • Business and International Management
  • Business, Management and Accounting (miscellaneous)

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