Using the living laboratory framework as a basis for understanding next generation analyst work

Michael D. McNeese, Vincent Mancuso, Nathan McNeese, Tristan Endsley, Pete Forster

Research output: Chapter in Book/Report/Conference proceedingConference contribution

6 Scopus citations

Abstract

The preparation of next generation analyst work requires alternative levels of understanding and new methodological departures from the way current work transpires. Current work practices typically do not provide a comprehensive approach that emphasizes the role of and interplay between (a) cognition, (b) emergent activities in a shared situated context, and (c) collaborative teamwork. In turn, effective and efficient problem solving fails to take place, and practice is often composed of piecemeal, techno-centric tools that isolate analysts by providing rigid, limited levels of understanding of situation awareness. This coupled with the fact that many analyst activities are classified produces a challenging situation for researching such phenomena and designing and evaluating systems to support analyst cognition and teamwork. Through our work with cyber, image, and intelligence analysts we have realized that there is more required of researchers to study human-centered designs to provide for analyst's needs in a timely fashion. This paper identifies and describes how The Living Laboratory Framework can be utilized as a means to develop a comprehensive, human-centric, and problem-focused approach to next generation analyst work, design, and training. We explain how the framework is utilized for specific cases in various applied settings (e.g., crisis management analysis, image analysis, and cyber analysis) to demonstrate its value and power in addressing an area of utmost importance to our national security. Attributes of analyst work settings are delineated to suggest potential design affordances that could help improve cognitive activities and awareness. Finally, the paper puts forth a research agenda for the use of the framework for future work that will move the analyst profession in a viable manner to address the concerns identified.

Original languageEnglish (US)
Title of host publicationNext-Generation Analyst
DOIs
StatePublished - Aug 12 2013
EventNext-Generation Analyst - Baltimore, MD, United States
Duration: Apr 29 2013Apr 30 2013

Publication series

NameProceedings of SPIE - The International Society for Optical Engineering
Volume8758
ISSN (Print)0277-786X
ISSN (Electronic)1996-756X

Other

OtherNext-Generation Analyst
CountryUnited States
CityBaltimore, MD
Period4/29/134/30/13

All Science Journal Classification (ASJC) codes

  • Electronic, Optical and Magnetic Materials
  • Condensed Matter Physics
  • Computer Science Applications
  • Applied Mathematics
  • Electrical and Electronic Engineering

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