WearMail: On-the-go access to information inyour email witha privacy-preserving human computation workflow

Saiganesh Swaminathan, Raymond Fok, Fanglin Chen, Ting Hao Huang, Irene Lin, Rohan Jadvani, Walter S. Lasecki, Jeffrey P. Bigham

Research output: Chapter in Book/Report/Conference proceedingConference contribution

6 Scopus citations

Abstract

Email is more than just a communication medium. Email serves as an external memory for people-it contains our reservation numbers, meeting details, phone numbers, and more. Often, people need access to this information while on the go, which is cumbersome from mobile devices with limited I/O bandwidth. In this paper, we introduce WearMail, a conversational interface to retrieve specific information in email.WearMailismostly automatedbutismaderobustto information extraction tasks via a novel privacy-preserving human computation workflow. InWearMail, crowdworkers never have direct access to emails, but rather (i) generate an email filter to help the system find messages that may contain the desired information, and (ii) generate examples of the requested information that are then used to create custom, low-level information extractors that run automatically within the setof filtered emails.Weexplorethe impactofvaryinglevels of obfuscation on result quality, demonstrating that workers are able to deal with highly-obfuscated information nearly as well as with the original.WearMail introduces general mechanisms that let the crowd search and select private data without having direct access to the data itself.

Original languageEnglish (US)
Title of host publicationUIST 2017 - Proceedings of the 30th Annual ACM Symposium on User Interface Software and Technology
PublisherAssociation for Computing Machinery, Inc
Pages807-815
Number of pages9
ISBN (Electronic)9781450349819
DOIs
StatePublished - Oct 20 2017
Event30th Annual ACM Symposium on User Interface Software and Technology, UIST 2017 - Quebec City, Canada
Duration: Oct 22 2017Oct 25 2017

Publication series

NameUIST 2017 - Proceedings of the 30th Annual ACM Symposium on User Interface Software and Technology

Conference

Conference30th Annual ACM Symposium on User Interface Software and Technology, UIST 2017
CountryCanada
CityQuebec City
Period10/22/1710/25/17

All Science Journal Classification (ASJC) codes

  • Computer Graphics and Computer-Aided Design
  • Human-Computer Interaction
  • Software

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