“What do you recommend a complete beginner like me to practice?”: Professional self-disclosure in an online community

Yubo Kou, Colin M. Gray

Research output: Contribution to journalArticle

5 Citations (Scopus)

Abstract

CSCW scholarship has previously addressed how professionals use digital technologies for learning and communication, but limited attention has been paid to professional self-disclosure on social media. Acts of self-disclosure—intentionally revealing personal information to others—are often considered beneficial for communication and formation of relationships, and describing the role of disclosure in professional communication is important to advance CSCW research that focuses on occupations or organizational settings. In this paper, we present a mixed-methods study of professional self-disclosure in an online community focused on user experience design (UX), documenting how acts of self-disclosure may support professional development. We found that self-disclosure was frequently used as an effective rhetorical and content-focused strategy to provoke discussions and request assistance with the goal of developing or maintaining professional competence. Through the identification of these self-disclosure strategies, we discuss professional self-disclosure in relation to professional identity development in online communities.

Original languageEnglish (US)
Article number94
JournalProceedings of the ACM on Human-Computer Interaction
Volume2
Issue numberCSCW
DOIs
StatePublished - Nov 1 2018

Fingerprint

internet community
communication
Communication
research focus
social media
occupation
assistance
act
learning
experience

All Science Journal Classification (ASJC) codes

  • Computer Networks and Communications
  • Human-Computer Interaction
  • Social Sciences (miscellaneous)

Cite this

@article{ad2c315839524b7f9012d88cb39a3472,
title = "“What do you recommend a complete beginner like me to practice?”: Professional self-disclosure in an online community",
abstract = "CSCW scholarship has previously addressed how professionals use digital technologies for learning and communication, but limited attention has been paid to professional self-disclosure on social media. Acts of self-disclosure—intentionally revealing personal information to others—are often considered beneficial for communication and formation of relationships, and describing the role of disclosure in professional communication is important to advance CSCW research that focuses on occupations or organizational settings. In this paper, we present a mixed-methods study of professional self-disclosure in an online community focused on user experience design (UX), documenting how acts of self-disclosure may support professional development. We found that self-disclosure was frequently used as an effective rhetorical and content-focused strategy to provoke discussions and request assistance with the goal of developing or maintaining professional competence. Through the identification of these self-disclosure strategies, we discuss professional self-disclosure in relation to professional identity development in online communities.",
author = "Yubo Kou and Gray, {Colin M.}",
year = "2018",
month = "11",
day = "1",
doi = "10.1145/3274363",
language = "English (US)",
volume = "2",
journal = "Proceedings of the ACM on Human-Computer Interaction",
issn = "2573-0142",
publisher = "Association for Computing Machinery (ACM)",
number = "CSCW",

}

TY - JOUR

T1 - “What do you recommend a complete beginner like me to practice?”

T2 - Professional self-disclosure in an online community

AU - Kou, Yubo

AU - Gray, Colin M.

PY - 2018/11/1

Y1 - 2018/11/1

N2 - CSCW scholarship has previously addressed how professionals use digital technologies for learning and communication, but limited attention has been paid to professional self-disclosure on social media. Acts of self-disclosure—intentionally revealing personal information to others—are often considered beneficial for communication and formation of relationships, and describing the role of disclosure in professional communication is important to advance CSCW research that focuses on occupations or organizational settings. In this paper, we present a mixed-methods study of professional self-disclosure in an online community focused on user experience design (UX), documenting how acts of self-disclosure may support professional development. We found that self-disclosure was frequently used as an effective rhetorical and content-focused strategy to provoke discussions and request assistance with the goal of developing or maintaining professional competence. Through the identification of these self-disclosure strategies, we discuss professional self-disclosure in relation to professional identity development in online communities.

AB - CSCW scholarship has previously addressed how professionals use digital technologies for learning and communication, but limited attention has been paid to professional self-disclosure on social media. Acts of self-disclosure—intentionally revealing personal information to others—are often considered beneficial for communication and formation of relationships, and describing the role of disclosure in professional communication is important to advance CSCW research that focuses on occupations or organizational settings. In this paper, we present a mixed-methods study of professional self-disclosure in an online community focused on user experience design (UX), documenting how acts of self-disclosure may support professional development. We found that self-disclosure was frequently used as an effective rhetorical and content-focused strategy to provoke discussions and request assistance with the goal of developing or maintaining professional competence. Through the identification of these self-disclosure strategies, we discuss professional self-disclosure in relation to professional identity development in online communities.

UR - http://www.scopus.com/inward/record.url?scp=85066420417&partnerID=8YFLogxK

UR - http://www.scopus.com/inward/citedby.url?scp=85066420417&partnerID=8YFLogxK

U2 - 10.1145/3274363

DO - 10.1145/3274363

M3 - Article

AN - SCOPUS:85066420417

VL - 2

JO - Proceedings of the ACM on Human-Computer Interaction

JF - Proceedings of the ACM on Human-Computer Interaction

SN - 2573-0142

IS - CSCW

M1 - 94

ER -