WHAT KIND OF MINIMAL INSTRUCTION MANUAL IS THE MOST EFFECTIVE.

John B. Black, John M. Carroll, Stuart M. McGuigan

Research output: Chapter in Book/Report/Conference proceedingConference contribution

18 Scopus citations

Abstract

An empirical study examined the effectiveness of four different versions of a self-instruction manual for a word processing system: a Skeletal version that explicitly states only the essential information, an Inferential version that has the user infer some of the essential information, a Rehearsal version that is like the Skeletal manual, but adds opportunities to rehearse the explicitly stated information, and a Lengthy version that adds nonessential explanatory and descriptive information to the Skeletal version. The best learning performance was obtained with the inferential approach, particularly for more realistic tasks.

Original languageEnglish (US)
Title of host publicationProceedings - Graphics Interface
EditorsJohn M. Carroll, Peter P. Tanner
PublisherACM Inc
Pages159-162
Number of pages4
ISBN (Print)0897912136
StatePublished - Dec 1 1987

Publication series

NameProceedings - Graphics Interface
ISSN (Print)0713-5424

All Science Journal Classification (ASJC) codes

  • Computer Graphics and Computer-Aided Design

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    Black, J. B., Carroll, J. M., & McGuigan, S. M. (1987). WHAT KIND OF MINIMAL INSTRUCTION MANUAL IS THE MOST EFFECTIVE. In J. M. Carroll, & P. P. Tanner (Eds.), Proceedings - Graphics Interface (pp. 159-162). (Proceedings - Graphics Interface). ACM Inc.