Work-environment analysis: Environment centric multi-agent simulation for design of socio-technical systems

Anuj P. Shah, Amy R. Pritchett

Research output: Chapter in Book/Report/Conference proceedingConference contribution

11 Scopus citations


This paper presents a multi-agent based simulation framework for cognitive systems engineering of socio-technical systems. Comprehensive design analysis of socio-technical systems requires modeling of various aspects of the work environment and of behavior and performance of humans. This framework provides a distinct focus on the work-environment, specifying it as a coherent collection of declarative models spanning its multiple aspects. Compared to traditional methods in cognitive systems engineering, aggregating multiple aspects allows greater detail and scale in modeling socio-technical systems. This also addresses design issues that cut across individual aspects, thus enabling a comprehensive what-if analysis of the system. Humans are computationally modeled as proactive and interactive agents operating within their work-environment. Emergent behavior of the system in response to design changes in both humans and their work environment can thus be simulated. The framework is illustrated through an example in air traffic control. The framework can be applied to problems in enterprise re-engineering, organizational structuring, etc.

Original languageEnglish (US)
Title of host publicationMulti-Agent and Multi-Agent-Based Simulation - Joint Workshop MABS 2004, Revised Selected Papers
PublisherSpringer Verlag
Number of pages13
ISBN (Print)3540252622, 9783540252627
StatePublished - 2005
EventJoint Workshop MABS 2004 - New York, NY, United States
Duration: Jul 19 2004Jul 23 2004

Publication series

NameLecture Notes in Computer Science (including subseries Lecture Notes in Artificial Intelligence and Lecture Notes in Bioinformatics)
Volume3415 LNAI
ISSN (Print)0302-9743
ISSN (Electronic)1611-3349


OtherJoint Workshop MABS 2004
Country/TerritoryUnited States
CityNew York, NY

All Science Journal Classification (ASJC) codes

  • Theoretical Computer Science
  • Computer Science(all)


Dive into the research topics of 'Work-environment analysis: Environment centric multi-agent simulation for design of socio-technical systems'. Together they form a unique fingerprint.

Cite this