Workflow-centric study of organizational knowledge distribution

J. Leon Zhao, Akhil Kumar, Edward A. Stohr

Research output: Chapter in Book/Report/Conference proceedingConference contribution

4 Scopus citations

Abstract

Organizations require mechanisms to efficiently distribute knowledge such as news releases, seminar announcements, and memos. While the machinery for information storage, manipulation, and retrieval exists, research dealing directly with knowledge distribution in an organizational context is scarce. In this paper, we address this need by first examining the pros and cons of the conventional 'mailing lists' approach and then proposing new workflow mechanisms that improve the efficiency and effectiveness of knowledge distribution. The main contributions of this study include: (1) a workflow perspective on organizational knowledge distribution, (2) workflow analysis of two new knowledge distribution methods based on dynamic mailing lists and profile matching, respectively, and (3) a new way of matching knowledge supply and demand that extends existing information filtering algorithms.

Original languageEnglish (US)
Title of host publicationProceedings of the Hawaii International Conference on System Sciences
PublisherIEEE
Pages51
Number of pages1
ISBN (Print)0769504930
StatePublished - 2000
EventThe 33rd Annual Hawaii International Conference on System Siences (HICSS-33) - Maui, USA
Duration: Jan 4 2000Jan 7 2000

Other

OtherThe 33rd Annual Hawaii International Conference on System Siences (HICSS-33)
CityMaui, USA
Period1/4/001/7/00

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All Science Journal Classification (ASJC) codes

  • Software
  • Industrial and Manufacturing Engineering

Cite this

Zhao, J. L., Kumar, A., & Stohr, E. A. (2000). Workflow-centric study of organizational knowledge distribution. In Proceedings of the Hawaii International Conference on System Sciences (pp. 51). IEEE.