Workflow-oriented perspective: What is patient-centered care?

Yuan-han Huang, Hsin Li Chan

Research output: Chapter in Book/Report/Conference proceedingConference contribution

Abstract

The goal for a patient-centered care model is to involve patient/family members into the healthcare delivery, to meet the expectation and preferences of patients, and to share the care decision-making process with patients. A patient-centered care model could improve patients' clinical and intermediate health outcomes and increase the satisfaction of the healthcare "services". An ideal patient-centered care plan should be established from a professional standardized clinical workflow. A clear standardized care plan not only avoids the logistical operations in a healthcare facility affected by patient's personal preferences or immature treatment expectations, but it also ensures that the quality of care could be delivered by the providers in respectful manners. A human computer interaction (HCI) approach with a case study is applied and discussed to develop a workflow-oriented perspective patient-centered care model. In order to achieve win-win situations for patients, family members, and care providers in a patient-centered care model, communication between patients and care providers and communication among care providers will facilitate a relevant workflow-oriented patient-centered care model.

Original languageEnglish (US)
Title of host publicationIIE Annual Conference and Expo 2015
PublisherInstitute of Industrial Engineers
Pages259-264
Number of pages6
ISBN (Electronic)9780983762447
StatePublished - Jan 1 2015
EventIIE Annual Conference and Expo 2015 - Nashville, United States
Duration: May 30 2015Jun 2 2015

Publication series

NameIIE Annual Conference and Expo 2015

Other

OtherIIE Annual Conference and Expo 2015
CountryUnited States
CityNashville
Period5/30/156/2/15

Fingerprint

Communication
Human computer interaction
Decision making
Health

All Science Journal Classification (ASJC) codes

  • Control and Systems Engineering
  • Industrial and Manufacturing Engineering

Cite this

Huang, Y., & Chan, H. L. (2015). Workflow-oriented perspective: What is patient-centered care? In IIE Annual Conference and Expo 2015 (pp. 259-264). (IIE Annual Conference and Expo 2015). Institute of Industrial Engineers.
Huang, Yuan-han ; Chan, Hsin Li. / Workflow-oriented perspective : What is patient-centered care?. IIE Annual Conference and Expo 2015. Institute of Industrial Engineers, 2015. pp. 259-264 (IIE Annual Conference and Expo 2015).
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Huang, Y & Chan, HL 2015, Workflow-oriented perspective: What is patient-centered care? in IIE Annual Conference and Expo 2015. IIE Annual Conference and Expo 2015, Institute of Industrial Engineers, pp. 259-264, IIE Annual Conference and Expo 2015, Nashville, United States, 5/30/15.

Workflow-oriented perspective : What is patient-centered care? / Huang, Yuan-han; Chan, Hsin Li.

IIE Annual Conference and Expo 2015. Institute of Industrial Engineers, 2015. p. 259-264 (IIE Annual Conference and Expo 2015).

Research output: Chapter in Book/Report/Conference proceedingConference contribution

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Huang Y, Chan HL. Workflow-oriented perspective: What is patient-centered care? In IIE Annual Conference and Expo 2015. Institute of Industrial Engineers. 2015. p. 259-264. (IIE Annual Conference and Expo 2015).